Terms of service
Terms of Service
Overview
This website is operated by Flow Mist. Throughout the site, the terms “we,” “us,” and “our” refer to Flow Mist. Flow Mist offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, placing an order, joining a membership, using rewards, participating in referrals, or purchasing a recurring subscription, you agree to be bound by these Terms of Service.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
You may not use our products or Services for any illegal or unauthorized purpose, and you agree to comply with all applicable local, state, and federal laws.
You must not transmit any viruses, malware, harmful code, or destructive content through the Service.
A breach or violation of any of these Terms may result in immediate termination of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices.
Payment information is always handled securely through our payment providers and is not stored directly by Flow Mist.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website without express written permission from us.
Products sold on this site are intended for personal use only and may not be purchased for unauthorized resale, fraudulent use, or unlawful activity.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice at any time.
We shall not be liable to you or to any third party for any price change, suspension, modification, or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through our website.
These products or services may have limited quantities and are subject to return, refund, exchange, or replacement only according to our Refund and Returns Policy.
We have made every effort to display as accurately as possible the colors, images, and details of our products. We cannot guarantee that your device’s display will accurately show product colors or details.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
We reserve the right to limit the quantities of any products or services that we offer.
All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Section 6 – Product Use Disclaimer
Products sold by Flow Mist are intended to be used only as described on the product page, packaging, or included instructions.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
By purchasing from this site, you acknowledge that you are responsible for reviewing all product information, ingredients, usage instructions, warnings, and limitations before use.
You agree not to misuse, alter, resell, tamper with, or use our products in any way that is unsafe, unlawful, or inconsistent with the provided instructions.
Flow Mist is not responsible for misuse of products, allergic reactions, improper handling, failure to follow instructions, or use of products for unintended purposes.
Section 7 – Order Verification and Fraud Prevention
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
We may require additional information to verify your identity, billing details, shipping details, payment method, or order legitimacy before processing an order.
Orders suspected of fraud, unauthorized activity, chargeback abuse, policy abuse, resale abuse, or violation of these Terms may be canceled without notice.
We reserve the right to cancel or refuse orders that appear suspicious, incomplete, inaccurate, or high-risk.
Section 8 – Billing and Payment Authorization
By placing an order on our website, you agree to provide current, complete, and accurate billing, shipping, and payment information.
You authorize Flow Mist and/or its payment providers to charge your selected payment method for the total amount shown at checkout, including product cost, shipping, taxes, fees, and any other applicable charges.
If your purchase includes a subscription, membership, trial, recurring order, or recurring billing offer, you authorize Flow Mist and/or its payment processor to charge your payment method on a recurring basis according to the billing terms shown at checkout.
By completing your purchase, you agree to the initial charge and any future recurring charges connected to the offer you selected, unless canceled according to the cancellation terms shown at checkout, in your account, or in our applicable subscription terms.
You agree to promptly update your account and payment information if your card, billing address, shipping address, or payment method changes.
Section 9 – Memberships, Rewards, Referrals, and Recurring Programs
Flow Mist may offer memberships, rewards, referral programs, subscriptions, recurring orders, loyalty benefits, discounts, store credits, or similar programs from time to time.
By enrolling in or using any of these programs, you agree to the specific terms shown at checkout, on the applicable program page, in your account, or in any related program details.
Program benefits, rewards, referral credits, discounts, renewal pricing, and eligibility requirements may change at any time unless otherwise required by law.
Rewards, credits, discounts, referral bonuses, and promotional benefits may have limits, expiration dates, exclusions, or minimum purchase requirements.
Flow Mist reserves the right to limit, cancel, suspend, or modify participation in any membership, rewards, referral, subscription, or recurring program if misuse, fraud, abuse, policy violations, chargeback abuse, or suspicious activity is detected.
Rewards, credits, and promotional benefits have no cash value unless otherwise required by law.
Section 10 – Refunds, Returns, and Cancellations
Refunds, returns, exchanges, and cancellations are handled according to our Refund and Returns Policy.
Flow Mist offers a 30-day return policy for eligible physical products, subject to the conditions listed in our Refund and Returns Policy.
Items may need to be unused, unopened, in original packaging, and approved by our support team before being returned.
We reserve the right to deny refund or return requests that are fraudulent, abusive, outside of policy, missing required evidence, returned without approval, or not in eligible condition.
Certain items may not be eligible for return once opened, used, damaged after delivery, altered, missing packaging, or returned in a condition different from how they were received.
For damaged, defective, or incorrect items, customers must contact us within the timeframe listed in our Refund and Returns Policy.
Section 11 – Shipping, Delivery, and Legal Compliance
By placing an order, you agree to comply with all applicable local, state, and federal laws regarding the purchase, possession, shipment, and use of our products.
We reserve the right to refuse or cancel orders to jurisdictions where our products or Services are restricted, prohibited, or unavailable.
Once an order has been transferred to the shipping carrier, Flow Mist is not responsible for carrier delays, loss, theft, incorrect addresses, misdelivery, failed delivery attempts, or other carrier-related issues.
Customers are responsible for entering the correct shipping address at checkout.
Additional shipping terms may be outlined in our Shipping Policy and Refund and Returns Policy.
Section 12 – Third-Party Services
Our website may use third-party services for payments, shipping, analytics, subscriptions, rewards, referrals, customer support, email marketing, fraud prevention, and other business operations.
We are not responsible for any third-party websites, services, tools, apps, or platforms that may be linked to or integrated with our website.
Your use of third-party services may be subject to their own terms, conditions, and privacy policies.
We are not liable for damages, losses, delays, errors, or issues caused by third-party providers.
Section 13 – Optional Tools
We may provide you with access to third-party tools that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
Section 14 – User Comments, Feedback, and Submissions
If you send us reviews, comments, photos, videos, messages, feedback, suggestions, ideas, or other submissions, you agree that we may use, edit, copy, publish, distribute, translate, and display them in any medium.
We are not obligated to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.
You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You agree that your submissions will not contain unlawful, abusive, obscene, threatening, defamatory, misleading, or otherwise harmful material.
Section 15 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.
Section 16 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website except as required by law.
Section 17 – Prohibited Uses
In addition to other prohibitions stated in these Terms of Service, you are prohibited from using the site or its content:
For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any international, federal, state, or local laws or regulations
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or bypass the security features of the Service
To commit fraud, payment abuse, chargeback abuse, or unauthorized resale activity
We reserve the right to terminate your use of the Service for violating any prohibited uses.
Section 18 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
All products and services delivered to you through the Service are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, either express or implied.
To the fullest extent permitted by law, Flow Mist shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products purchased through the Service.
Section 19 – Indemnification
You agree to indemnify, defend, and hold harmless Flow Mist, its owners, employees, contractors, partners, service providers, affiliates, and related parties from any claim or demand arising out of your breach of these Terms, your violation of any law, your misuse of our products or services, your violation of the rights of a third party, or your fraudulent, abusive, or unauthorized activity.
Section 20 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
Section 21 – Termination
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by discontinuing use of our site and Services.
We may terminate or suspend your access to the Service at any time without notice if we determine that you have violated these Terms, abused our policies, engaged in suspicious activity, or used the Service unlawfully.
Section 22 – Entire Agreement
These Terms of Service, along with our Privacy Policy, Refund and Returns Policy, Shipping Policy, and any other policies posted by us on this site, constitute the entire agreement between you and Flow Mist.
These Terms govern your use of the Service and supersede any prior agreements, communications, or proposals.
Section 23 – Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Section 24 – Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to this page.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 25 – Contact Information
Questions about the Terms of Service should be sent to: